Payment and dispatch
The following terms and conditions apply:
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Austria):
We do not charge any shipping costs.
Deliveries to foreign countries:
We charge a flat shipping fee for international deliveries:
| Zone | Countries | Shipping costs |
| EU/ Zone 1 | a) Bordering EU countries | |
| Germany, Italy, Slovakia, Slovenia, Czech Republic and Hungary | 19.52 € | |
| b) Other EU countries and Monaco | ||
| Belgium, Bulgaria, Denmark, Estonia, Finland, France (excluding overseas departments, overseas territories and overseas local authorities) with Corsica, Greece, Ireland, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (excluding non-European territories), Poland, Portugal with the Azores and Madeira, Romania, Sweden, Spain with the Balearic Islands, Ceuta, the Canary Islands and Melilla, Cyprus | 20.02 € | |
| Zone 2 | Rest of Europe and non-European Mediterranean countries | |
| Egypt, Albania, Algeria, Andorra, Armenia, Azerbaijan, Bosnia-Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Great Britain and Northern Ireland, Guernsey (Great Britain), Isle of Man (Great Britain), Iceland, Israel, Jersey (Great Britain), Liechtenstein, Kosovo, Lebanon, Libya, Morocco, Macedonia, Moldova, Montenegro, Norway, Russian Federation (European and Asian part), San Marino, Serbia, Switzerland, Syria, Tunisia, Turkey (European and Asian part), Ukraine, Vatican City, Belarus | 28.61 € | |
| Zone 3 | Western Asia, Africa (northern part) excluding Mediterranean countries, plus Canada, Marshall Islands, Micronesia (Federal States) and the United States of America | |
| Ethiopia, Bahrain, Benin, Burkina Faso, Ivory Coast, Djibouti, Eritrea, Gambia, Ghana, Guinea, Guinea-Bissau, Iraq, Iran, Yemen, Jordan, Cameroon, Canada, Cape Verde, Kazakhstan, Qatar, Kyrgyzstan, Kuwait , Liberia, Mali, Marshall Islands, Mauritania, Micronesia (Federated States), Niger, Nigeria, Oman, Palau, Puerto Rico, Saudi Arabia, Senegal, Sierra Leone, Somalia, Chad, Sudan, Tajikistan, Togo, Turkmenistan, Uzbekistan, United Arab Emirates, United States of America and Dependent Territories, U.S. Virgin Islands, Central African Republic | 37.66 € | |
| Zone 4 | Africa (southern part), Central and South America, South and East Asia | |
| Afghanistan, Angola, Anguilla, Antigua and Barbuda, Equatorial Guinea, Argentina, Aruba, Ascension, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brit. Virgin Islands, Brunei, Burundi, Chile, China (People's Republic), Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Falklands, French Guiana, Gabon, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Hong Kong (China), India, Indonesia, Jamaica, Japan, Cayman Islands, Cambodia, Kenya, Colombia, Comoros, Democratic Republic of the Congo, Republic of the Congo, Democratic People's Republic of Korea, Republic of Korea, Cuba, Laos, Lesotho, Macau (China), Madagascar, Malawi, Malaysia, Maldives, Martinique, Mauritius, Mayotte, Mexico, Mongolia, Montserrat, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Pakistan, Panama, Paraguay, Peru, Philippines, Réunion, Rwanda, Zambia, Sao Tome and Principe, Seychelles, Zimbabwe, Singapore, Sri Lanka, St Christopher (St Kitts) and Nevis, St Helena, St Lucia, St Martin, St Pierre and Miquelon, St Vincent and the Grenadines, South Africa, Suriname, Swaziland, Taiwan (China), Tanzania, Thailand, East Timor, Trinidad and Tobago, Tristan da Cunha, Turks and Caicos Islands, Uganda, Uruguay, Venezuela, Vietnam | 50.01 € | |
| Zone 5 | Australia, New Zealand and Oceania | |
| Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Papua New Guinea, Pitcairn Islands, Solomon Islands, Samoa, Tonga, Tuvalu, Vanuatu, Wallis and Futuna | 66.51 € |
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Austria) within 1-3 working days, for deliveries abroad within 3-15 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
The minimum order value is: 50 €.
Accepted Payment options
- Prepayment per wire transfer
- Payment via Sofortüberweisung [immediate transfer]
- Payment by invoice (via Klarna)
- Payment via instalment purchase (via Klarna)
- Payment via credit card (via Klarna)
via PayPal Checkout:
- Payment via PayPal
- Payment via credit card (Visa, Mastercard)
via Stripe:
- Payment via credit card (Visa, Mastercard, American Express, Discover, Diners Club, UnionPay, JCB)
- Payment via giropay
- Payment via eps
- Payment via iDEAL
- Payment via Link
In case of questions, please contact us at the contact details mentioned in the Legal Notice.